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Fault Management Product Line
Netrac Fault Management
Netrac Fault Management solution delivers real-time, centralized monitoring of complex networks and empowers CSPs to solve service and network problems swiftly and efficiently, often before customers are affected.
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Overview
enlargeNetrac Fault Management
Today's Communication Service Providers (CSP) need to manage large multi-vendor and multi-technology networks that comply with diverse standards and infrastructures. CSPs need Operational Support Systems (OSS) that can quickly identify and resolve service and network faults, automate business processes, quickly integrate new technologies from multiple vendors, and significantly improve quality and availability of service while reducing operating expenses.
TTI Telecom’s proven Netrac Fault Management solution delivers real-time, centralized monitoring of complex networks and empowers CSPs to solve service and network problems swiftly and efficiently, often before customers are affected. The product line couples scalability with a flexible architecture and can deliver robust event management to support environments of any size. Netrac's Fault Management solution enables network operations staff to hone in on the most critical problems and automate their isolation and resolution.
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Benefits
- Improve customer satisfaction and reduce churn
by minimizing service outage time, optimizing service availability;
by quickly identifying and resolving problems before they cause costly outages.
- Minimize financial and operational risks
by prioritizing service affecting events and reducing Service Level Agreements (SLA) violations.
- Reduce overall operation cost
by assessing staff training and skill set and increasing staff productivity and efficiency.
- Lower CapEx
by analyzing and trending vendor equipment failures.
- Increase revenue
by quickly integrating new network equipment types and reducing deployment time of new business services.
- Reduce operating costs and increase efficiency
by consolidating network operations under a single management solution including automated fault de-duplication and isolation as well as resolution capabilities to minimize problem resolution time.
- Increase revenue
by accelerating the deployment of new business services as a result of integrating existing and next-generation technologies quickly.
- Improve customer satisfaction and reduce churn
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Featured Products
A flexible and intelligent fault management system. It enables work processes automation, alarm correlation, and has an interactive Graphical User Interface (GUI)
Correlator TRS Topology-based Reasoning System identifies root causes of telecom network failures
NeTkT is a trouble management system that enables Communication Service Providers (CSP) to effectively manage the trouble resolution process
FaM Analyzer is a statistical engine which calculates network metrics, such as MTTR, MTBF, based on alarm information
FaultPro enables operators to correct repeated and symptomatic problems in an automatic or semi-automatic way and helpss them focus on more complex and significant issues
FaM Reporter is an intuitive tool which allows CSPs to efficiently analyze their network behavior and work processes
