IPTV Service Assurance

IPTV - IP Television

IPTV - IP Television
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With increasing competition in the telecommunications industry, IPTV service represents the initial step for many operators towards becoming multi-play service providers as it offers flexible product bundling. With the wide variety of services such as IPTV, online gaming and interactive multimedia, multi-play service providers can challenge traditional cable and satellite operators by meeting customers' growing requirements for attractive services and features.

 

  • The challenges

    The shift from providing simple data services towards delivering video services with higher quality, capacity and control requirements, force service providers to initiate infrastructure and IP redesign, and deploy significant hardware upgrades. On the OSS front, service providers realize that the legacy, network-centric OSS is no longer relevant in management of the customer-centric, application-oriented environment.

    The main challenges IPTV service assurance brings to the traditional conceptions of OSS are:

    • Ensuring customers’ high video quality expectations
    • Unique IT/Service Delivery Platform (SDP) and network components integration in a unified service model
    • Ensuring demanding bandwidth requirements at the customers’ premises
    • Multi-technology, multi-standards consolidation
    • Complex service delivery chain which increases Service Level Objective complexity and Service Level Agreement enforcement procedures
       

  • What we provide

    TTI Telecom offers a comprehensive, end-to-end service assurance solution that enables operators to efficiently plan, monitor and manage IPTV service deployments:

    • End-to-End Service View
      Complete service visibility of the entire service delivery chain from the head-end to the customers' premises, across all service layers.
    • Consolidating Network and IT Management
      Optimizing operators' operational activities and efficiently responding to customers’ complaints, while reducing OPEX and CAPEX. This is carried out by combining network and service delivery platforms under the same management umbrella.
    • Customer Focus
      Capturing the customers’ service experience in addition to the overall service health view
    • Service Layers Correlation
      By correlating the network infrastructure, application platform and the customers' QoE, operators can quickly detect the root-cause of service impairment before customers are affected and Service Level Agreements are violated.
    • Looking Further than IPTV
      Flexible multi-technology multi-vendor Service Assurance solution helps operators quickly add Next Generation services and increase operators’ service management readiness.
    • Reporting and Display
      Improve operators’ management activities with executive and operational dashboards, as well as flexible reporting tools for real time monitoring and trend analysis.

  • Watch video online

    TTI Telecom Provides cross-domain Service Quality Management for your IPTV services so you can ensure the highest quality of experience for your customers.

     

     

    “Some say it’s unmanageable. We manage.” campaign, 2009.
    TTI Telecom’s next generation OSS for Communications Service Providers.
     

Application Note IPTV Service Assurance Application