Wireless Networks Service Assurance

Wireless Networks

Wireless Networks
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Consolidation, innovation and competition have changed the wireless industry. Operating in a saturated and competitive market, operators are pressured to roll-out new and attractive mobile services quickly, and at the same time deliver existing services reliably in order to retain and enlarge their loyal customer base.
Designed to support packet-switched data services, 3G networks introduce additional technical challenges in the areas of network planning and coverage, service quality, reliability and availability. Furthermore, 3G networks are evolving, and with frequent technological upgrades, operators are striving to meet customers’ expectations while maintaining efficiency and cost effectiveness.
Wireless service providers need a scalable, flexible and customer-focused service assurance solution for effective service delivery, quality assessment, and for network optimization.

 

  • The challenges

    The key management challenges faced by wireless operators include:

    • Measure and analyze end-to-end service quality
      In order to guarantee and deliver service quality over a complex service delivery chain that encompasses multiple domains, operators require mechanisms for measuring and analyzing end-to-end service quality.
    • Handle tighter traffic engineering and customer-faced monitoring
      New virtual service offerings from emerging MVNOs have changed the role of mobile operators; they are now required to handle tighter traffic engineering and customer-focused monitoring.
    • Combat immature technologies
      Immature technologies lead to recurrent changes in software versions and monitoring adaptation.
    • Manage resources without compromising quality levels
      High-speed wireless data services and applications are becoming as important as traditional voice services; both share the same limited infrastructure resources but require high quality levels.
    • Converge and unify service delivery
      Inter-operators’ service delivery requires the tightening of peering and inter-operator service level objectives, monitoring, and SLA enforcement.
    • Handle the growing volume of data
      3G services and the underlying network have increased the burden on data-collection and processing platforms. As a result, new scalability and performance requirements were created which impact the OSS architecture and management approach.
    • Develop an overall aggregated network view
      Multivendor networks form a decentralized monitoring environment. This consists of several monitoring platforms that lack an overall aggregated network view.

  • What we provide

    TTI Telecom offers an end-to-end service assurance solution that enables operators to efficiently plan, monitor and manage mobile networks based on UMTS, EVDO, GSM, GPRS and CDMA technologies:

    • End-to-end service monitoring architecture
      Complete service visibility of the entire service delivery chain from application servers, across core and radio domains and up to the end-user’s experience. This is achieved by combining and correlating all available fault, performance and service management information.
    • Fast service delivery
      Supports migration from 2G to 3G networks. This allows operators to meet the challenge of managing multi-technology converged networks, while preserving the same QoS in 2G and 3G networks that customers expect.
       
    • Consolidating network and IT management
      Optimize operators' operational activities and efficiently respond to customers’ complaints. This is carried out by combining network and service delivery platforms under the same management umbrella.
    • Collect and analyze high data volumes
      Advanced mediation layer handles high (and constantly increasing) volumes of data, as well as frequently added new types of network elements.
    • Customers’ principal focus
      Focus on VIP customers such as roamers and other high-revenue-generating groups. This captures the customers’ perceptions of service quality in addition to the customers’ experiences of service delivery and support.
    • Service layers correlation
      Correlates the network infrastructure, application platform and the customers’ QoE. Operators can quickly detect the root-cause of service impairment before customers are affected and Service Level Agreements are violated.
    • Reporting and display
      Improves operators’ management activities with executive and operational dashboards. Flexible reporting tools also provide real time monitoring and trend analysis.

     

  • Watch video online

    TTI Telecom’s Service Assurance solution for wireless networks ensures optimized network conditions for your demanding, delay sensitive applications, so you can deliver the best interactive experience possible.

     

     

    “Some say it’s unmanageable. We manage.” campaign, 2009.
    TTI Telecom’s next generation OSS for Communications Service Providers.

     

White Paper Service Centric Performance Management for wireless networks
Presentation From 3G to LTE: Performance Management Solution

  • "The project will enable Pelephone to leverage Netrac's newest capabilities introduced for the UMTS domain to efficiently manage our current service offering."

    Meir Aladgem,
    Director of Network Engineering - Pelephone