Netrac Service Management Fundamentals

Duration 5 days
Target Audience Solution Architects
Course Level Entry
Training Method Classroom, instructor-led, hands-on

 

Netrac Service Management Fundamentals is a course targeted for presale and solution architect functionaries, training them on the various modules compounding the Netrac Service Management solution by reviewing their main features including hands-on drills and emphasizing the key benefits and advantages of each module.

 

  • Objectives & Outline

    Course graduates will be able to design and manage a Netrac Service Management based solution, including the realization of the solution’s use of software components, integration, customization and services.

    Course Outline:

    • Describe Netrac Service Management solution components and architecture.
    • Describe the alarms generation process and internal data flow.
    • Describe the PMs Life cycle and internal data flow.
    • Review the Netrac Performance Management process.
    • Explore the solution modules and their key features.
    • Introduce Netrac Library concept and implementation process.
    • Describe KPIs/KQIs generation and calculations methods.
    • Discuss alarms monitoring and analysis tools.
    • Discuss real-time monitoring and long-term analysis tools.
    • Discuss service assurance monitoring and analysis tools.
    • Describe standard and proprietary Netrac APIs.
    • Netrac Service Management solution project management and sizing.

  • Complementary Courses

     

     

     

     

     

     

     

     

     

     

     

     

     

     

Related Products